Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide when you fill out a contact form, request an estimate, or communicate with us. This may include your name, email address, phone number, property address, and details about your roofing needs.

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our site. We may use cookies and similar tracking technologies to collect this data.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests
• Provide roofing estimates and schedule services
• Communicate with you about our services
• Improve our website and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential. We may also disclose your information when required by law or to protect our rights and safety.

SMS/Text Messaging

Rex Roof Co offers an optional SMS text messaging service for customers who provide consent. By checking the SMS consent checkbox on our contact form, you agree to receive informational text messages from Rex Roof Co related to your inquiry, including appointment scheduling, service updates, and follow-up communications.

• Message frequency varies based on your inquiry and service needs.
• Message and data rates may apply depending on your mobile carrier and plan.
• You may opt out at any time by replying STOP to any message you receive from us.
• For help, reply HELP to any message or contact us at (281) 769-4200.
• We do not share your phone number or SMS consent with third parties for marketing purposes.
• Consent to receive SMS messages is not a condition of purchasing any goods or services.

Carriers are not liable for delayed or undelivered messages. Compatible carriers include (but are not limited to) AT&T, T-Mobile, Verizon, and other major U.S. carriers.

Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may affect your experience on our site.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us so we can promptly remove it.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information that we hold. To exercise these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us or call us at (281) 769-4200.